Date: December 10, 2026
Time: 9:00 a.m. – 12:00 p.m.
Duration: 3 Clock Hours (One 3-Hour Session)
Location: State Fair Community College | Sedalia Campus | in-person
Instructor: Kennrik Nelson
Registration Deadline: December 4, 2026
Cost: $149 per participant
Category: Technology and Professional Development
Prerequisites: None. No prior AI experience is required.
Training Description
Problem-solving is one of the most valuable skills in today's workplace, and artificial intelligence is becoming a powerful tool for helping teams analyze information, identify root causes, generate solutions, and improve decision-making. AI and Problem Solving introduces participants to practical methods for combining AI with structured problem-solving techniques to address workplace challenges more efficiently and effectively.
Through real-world examples, demonstrations, and hands-on exercises, participants will learn how to use AI to frame problems, organize information, explore potential root causes, evaluate solutions, and develop implementation plans. The course emphasizes that AI should enhance—not replace—critical thinking, professional expertise, and evidence-based decision-making.
Participants will leave with a repeatable framework for using AI to support continuous improvement, operational excellence, and informed decision-making within their organizations.
Learning Objectives
Upon completion of this training, participants will be able to:
- Define workplace problems using structured, measurable problem statements.
- Use AI to generate and organize root-cause hypotheses.
- Apply the R.E.A.L. verification process to validate AI-generated recommendations.
- Generate multiple solution options using AI while evaluating feasibility and risk.
- Develop implementation plans that include ownership, timelines, and risk mitigation.
- Create concise communications that support informed decision-making across teams.
- Apply a repeatable AI-assisted problem-solving workflow to continuous improvement initiatives.
Course Outline
Module 1: Framing Problems for Better AI Results
- Why clearly defined problems produce better AI outcomes
- Converting vague challenges into measurable problem statements
- Defining objectives, constraints, and success metrics
- Organizing available information before prompting AI
- Common mistakes when using AI for problem-solving
Module 2: Root Cause Analysis with AI
- Using AI to generate root-cause hypotheses
- Organizing causes using structured thinking
- Supporting traditional methods such as:
- Five Whys
- Fishbone (Ishikawa) Diagrams
- Pareto Analysis
- Continuous Improvement frameworks
- Testing assumptions with evidence
Module 3: Evaluating Solutions and Managing Risk
- Applying the R.E.A.L. verification process
- Identifying assumptions and uncertainty
- Generating multiple solution alternatives
- Evaluating risks, trade-offs, and implementation challenges
- Avoiding overreliance on AI recommendations
Module 4: Turning Analysis into Action
- Building implementation plans
- Creating RACI matrices and assigning ownership
- Developing risk registers and contingency plans
- Communicating findings to leaders, teams, and stakeholders
- Building a repeatable AI-assisted problem-solving workflow
- Developing a personal action plan for workplace application
Instructional Methods
- Instructor-led demonstrations
- Guided hands-on AI exercises
- Interactive discussions
- Real-world workplace scenarios
- Prompt-building activities
- Individual and group problem-solving exercises
Materials Provided
- Participant workbook
- AI prompt library for problem solving
- Problem statement templates
- Root cause analysis worksheets
- AI implementation planning guide
- Certificate of completion
Who Should Attend
This training is designed for supervisors, managers, engineers, quality professionals, maintenance personnel, project managers, continuous improvement teams, business owners, and anyone responsible for identifying problems, improving processes, or making operational decisions. It is especially valuable for professionals interested in using AI to support Lean, Six Sigma, root cause analysis, corrective actions, and continuous improvement initiatives.