The LearningForce

5 Dysfunctions of a Team

Date: September 25, 2026
Time: 8:00 a.m. – 12:00 p.m.
Duration: 4 Clock Hours (One 4-Hour Session)
Location: State Fair Community College | Sedalia Campus | in-person
Instructor: Nikki Freeman
Registration Deadline: September 18, 2026
Cost: $149 per participant
Category: Workplace Skills and Professional Development
Prerequisites: None

Training Description

Based on Patrick Lencioni's bestselling book The Five Dysfunctions of a Team, this interactive workshop helps participants identify and overcome the common barriers that prevent teams from achieving high performance. Through practical discussions, self-reflection, group activities, and real-world applications, participants explore the five interconnected dysfunctions that can undermine trust, collaboration, accountability, and results.

Participants will learn strategies to build stronger relationships, foster productive conflict, increase commitment, establish accountability, and create a results-driven culture. By understanding the impact of team dynamics on organizational success, participants will leave with actionable tools to improve communication, strengthen collaboration, and enhance overall team effectiveness.

Learning Objectives

Upon completion of this training, participants will be able to:

Identify the five dysfunctions that commonly hinder team performance.
Assess how trust impacts communication, collaboration, and team effectiveness.
Facilitate healthy conflict and encourage open dialogue among team members.
Build commitment through clear communication and shared decision-making.
Foster accountability and ownership within teams.
Align team goals and individual actions to achieve collective results.
Develop strategies to strengthen team relationships and improve performance.

Course Outline

Building Trust: Overcoming the Absence of Trust

Understanding vulnerability-based trust
Recognizing behaviors that build or erode trust
Creating psychological safety within teams
Increasing openness and authenticity

Encouraging Healthy Conflict: Overcoming the Fear of Conflict

Distinguishing productive conflict from destructive conflict
Addressing disagreements constructively
Encouraging diverse perspectives and honest dialogue
Managing conflict to improve decision-making

Driving Commitment: Overcoming the Lack of Commitment

Establishing clarity around goals and expectations
Creating buy-in and shared ownership
Improving decision-making processes
Building alignment within teams

Creating Accountability: Overcoming the Avoidance of Accountability

Encouraging peer-to-peer accountability
Providing constructive feedback
Setting clear expectations and performance standards
Addressing performance issues effectively

Achieving Results: Overcoming Inattention to Results

Focusing on collective goals over individual priorities
Measuring team success and performance
Aligning actions with organizational objectives
Celebrating team achievements and continuous improvement

Action Planning and Application

Assessing current team dynamics
Identifying opportunities for improvement
Developing strategies to address team challenges
Creating an action plan for continued team development

Instructional Methods

Instructor-led presentations
Individual reflection activities
Team assessments and discussions
Small-group exercises
Real-world case studies
Action planning

Materials Provided

Participant handouts
Team assessment tools
Action-planning templates
Course resources and reference materials
Certificate of completion

Who Should Attend

This training is designed for supervisors, managers, team leads, project managers, and team members who want to improve collaboration, strengthen communication, and build higher-performing teams.

If a company representative is registering one or more employees for an open enrollment training, all training communications will be sent to the company representative unless the employee's email address is provided.

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Open Enrollment Registration

As part of the registration process, you may be asked to provide optional information, including your email address and date of birth. This information helps SFCC maintain accurate student records, document completed training, and identify potential opportunities for credit for prior learning. All information is securely maintained in accordance with college privacy policies.

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Payment Method

Select this option if utilizing MISSOURI ONE START grant funds

Invoice/Check - Payable to: State Fair Community College

Credit/Debit Card - Once your registration is processed, a payment link will appear on the confirmation page and in your confirmation email.

Refund Policy:

The college reserves the right to cancel if sufficient registration is not achieved. Every effort will be made to notify registrants by phone or email if an event is cancelled. Full refunds will be issued for events cancelled by the college.

If you need to cancel your registration, please contact our office seven (7) days before the start date to receive a full refund, less 10% service charge if payment was made by credit or debit card. Expenses such as supply fees, food costs, tour fees or other costs associated with the event besides the event fee will be refunded only if The LearningForce has not incurred those costs. If an event has a deadline, that date is also considered the cancellation deadline.

If you have a situation that warrants an override of the above policy, an explanation of the circumstances should be made in writing to The LearningForce office. The request will be reviewed to determine if a refund can be granted, and you will be notified accordingly. Refunds should be received within 30 days.

Contact Information:

Phone: (660) 530-5822
Email: thelearningforce@sfccmo.edu

The LearningForce

5 Dysfunctions of a Team

Toll Free (877) 311-7322

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